Public support

SPIXOR Support

Look for your issue below or request support with an agent

7 knowledge base topicsResponse flow includes email confirmation for new public requests.

Start with the knowledge base to find setup steps, builder answers and product notes without losing your place.

Support requests are confirmed by email first, which keeps the flow cleaner and reduces dead tickets.

Open an existing ticket any time to review messages, status changes and next steps from the same page.

Knowledge base

Find answers before you open a ticket.

Browse published support pages, common questions and step-by-step answers without leaving the support hub.

Public support

Send a confirmed public support request. We first email a confirmation link, and only after that confirmation the public ticket becomes active.

Use an email address you can confirm. This public flow also works for guests and users who cannot access the dashboard.

Name

Type

Subject

Explain what happened, what you expected, and what you already tried. The more specific you are, the faster support can help.

Message

Captcha answer

You can add up to 3 files. Public support requests only become real tickets after the confirmation link in the email is activated.

Attachments

Loose uploads are limited to 20 MB each.

Add file

I agree to the Terms and Privacy Policy before sending this support request.

Guest email addresses can only keep one public ticket open at a time until that ticket is closed.