Privacy Policy
This Privacy Policy explains how Spixor collects, uses, stores and protects personal data in connection with the Spixor pre-alpha website, account system, access request flow, dashboard, builder, file handling, exports, share functionality, support channels and operational update notices.
1. What we collect
- Account information: email address, username, display name, password hash, verification data and account status.
- Access request information: short descriptions of your role, company or project, where you found Spixor, what you want to test and why you want access.
- Service usage information: projects, files, support messages, exports, share-related metadata and related product activity needed to operate the service.
- Technical and security information: IP-derived hashes, browser user agent, login attempts, activation and access events, update notices and administrative audit logs.
- Email communication data: verification messages, access review emails, password reset events, unsubscribe status and service-related mail logs.
2. How we use personal data
- To create and secure accounts.
- To verify email addresses and manage access requests.
- To issue, bind and manage single-use activation keys.
- To provide the pre-alpha dashboard, builder, file management, exports, share flows and support.
- To detect abuse, investigate issues, maintain audit trails and protect the platform.
- To send operational and service-related notices, including verification, password reset and maintenance communications.
3. Legal bases
Where applicable under relevant privacy laws, we process personal data to provide requested services, perform pre-contractual steps, meet legal obligations, protect the security and integrity of the platform, and pursue legitimate interests such as product development, fraud prevention, operational safety and support.
4. Product content, files and support submissions
Content you upload, create, export, share or submit through support may be processed by authorized team members for debugging, support, abuse prevention, release validation and product improvement. Please do not upload highly sensitive information into the pre-alpha environment.
5. International access
Spixor may be accessed internationally. By using the service, you understand that your data may be processed in jurisdictions different from your own, subject to appropriate safeguards and operational requirements.
6. Sharing with service providers
We do not sell personal data. We may use infrastructure, hosting, storage, delivery, analytics, logging or email providers that process data on our behalf to operate the service.
7. Retention
We retain data for as long as reasonably necessary to operate the pre-alpha, manage access, support users, investigate incidents, enforce policies, comply with legal obligations and maintain necessary audit records. Some information may remain in backups or logs for a limited additional period.
8. Security
We apply reasonable administrative, technical and organizational measures to protect data. However, no internet-based service can guarantee absolute security.
9. Your rights
Depending on your location, you may have rights relating to access, correction, deletion, restriction, objection, portability or withdrawal of consent for certain communications. You can contact us using the details below to exercise applicable rights.
10. Service communications and unsubscribe
You may unsubscribe from non-essential update emails where available. Operational emails required for account security, verification, password reset, access review and maintenance may still be sent when necessary to provide the service.
11. Children
The service is not intended for children below the minimum legal age required in the applicable jurisdiction without appropriate authorization.
12. Changes to this policy
We may update this Privacy Policy from time to time. Material changes may be posted in the service or communicated through reasonable notice mechanisms.
13. Contact
For privacy-related questions or requests, please use the Support page.